Return & Refund Policy
Effective Date: January 2025
Return Window
We accept returns within **7 days** of delivery for eligible items.
Eligible for Return
Items in original condition (unworn, unwashed, with tags attached)
Wrong size delivered
Defective or damaged items
Incorrect item received
Non-Returnable Items
Custom/personalized orders (unless defective)
Sale items marked "Final Sale"
Items without original tags
Return Process
WhatsApp us at +91 9529159402 with your order ID and reason
We'll arrange a pickup within 2 business days
Once received and inspected, refund is processed within 5-7 business days
Refund Methods
Original payment method (UPI/Card): 5-7 business days
Store credit: Instant (extra 10% bonus)
Exchange Policy
Exchanges are free for size issues. We'll ship the new size once we receive the original item.
Contact for Returns
Email: vastravisualsofficial@gmail.com
WhatsApp: +91 9529159402